Explore the Data We Collect and Why
When you open an account with us, we collect the registration details you provide — name, contact number, and email address. When you make a deposit through bKash, Nagad or Rocket, we log the transaction reference and wallet identifier to verify the payment and match it
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to your account wallet; we do not store your full mobile banking PIN or password at any point. We also collect device identifiers and session logs from your mobile browser or app to maintain account continuity — so if you switch from your phone to a
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desktop mid-session, your account state carries over cleanly. Cookies and similar tracking tools record which sections of the platform you visit, how long you spend there, and which pages you return to most. This helps us improve the account flow for returning users rather than serving
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you a blank slate each time. All data we collect falls into three categories: identity data you provide, transaction data generated by your payment activity, and behavioural data from your browsing sessions. We do not sell any of these categories to third parties. Jurisdiction over this
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data depends on your local law and the eligible regions in which you access our platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.